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              Quality
            ·Quality Guidelines
            ·Quality Certificate
            ·Quality Control
            ·Quality Assurance
             
             Quality Guidelines

            Customer satisfaction
            ZF’s efficiency is determined by our highly motivated staff. By involving all stakeholders and continuous communication, our employees' satisfaction can be maintained on a permanent basis.
            Competitiveness
            We can ensure ZF’s long-term corporate success by providing innovative, high-quality, and cost-efficient solutions for a global market.
            Sense of responsibility
            The prerequisites for achieving optimum working results are a distinct awareness of quality as well as assuming responsibility both for oneself and for the Group.
            Employee satisfaction
            ZF’s efficiency is determined by our highly motivated staff. By involving all stakeholders and continuous communication, our employees' satisfaction can be maintained on a permanent basis.
            Process-oriented management approach
            Applying efficient processes with balanced interaction to achieve highest product and service quality – that is the basis for our management system.
            Partner supplier
            Our suppliers make an essential contribution to the quality of our products. In order to achieve common quality objectives we cooperate with our suppliers as partners.
            Continuous improvement
            The principle of continuous improvement is an important element of our actions and secures corporate success for the future.
            Friedrichshafen, 02.01.2007 H.-G. Haerter, V K.-I. Schmidt, VVQ
             
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